The steps to access the arbitration service are:

1. File your request at any of our offices.                 
2. Pay the costs.
3. File the lawsuit between 8:00 am and 5:00 pm (continuous business day).
4. Consult the arbitration clauses.

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The steps to access the arbitration service are:

• File your request at any of our offices.
• Attach the form.
• Pay the applicable fee for your case. Once the application is registered, the Center for Arbitration and Conciliation (CAC) has seven business days to summon a hearing.
• The summoned parties and the mediator work to reach an agreementLos pasos para acceder al servicio de Conciliación son:

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The steps to access the conciliation in equity service are:

1. Go to any of our community offices (Tunjuelito, Kennedy, Engativá and Soacha) with information on the person who you wish to call for conciliation.
2. Present your case to schedule the conciliation hearing.
3. Personal delivery of summons.
4. Hearing led by a third party to establish agreements.
5. Result of conciliation agreement or impossibility.

The steps to access the amiable composition service are:

1. File your request at any of our offices.
2. Attach the form and relevant documentation.
3. The amiable compositeur shall be appointed by draw and will have three business days to accept or reject the appointment.
4. The amiable compositeur shall hold the necessary hearings with the aim for all the parties to present their closing arguments.

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1. Make you application on the website here.
2. Once the center informs you of the amount payable, you have five days to make the payment.
3. The process will take 60 business days.

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How do you file a lawsuit?

Firstly, the initial costs need to be paid. This depends on the value of the action or the claims of the lawsuit. The value of the action is established as follows in arbitration:

Law 1563 of 2012. “Article 2. The value of arbitration proceedings is greater when they deal with equity claims of more than four hundred (400) minimum monthly salaries (SMLMV, for the Spanish original), and the rest have a lower value.

This payment needs to be made at any of our business offices. The amount to pay according to the value of the action, code and concept that must be reported at the cash register at the time of payment is listed below:

If you are not in Bogotá, you may deposit the applicable amount in bank account no. 265-03534-5 of Banco de Occidente and then send the receipt of payment to the e-mail: angye.calderon@ccb.org.co or diana.viloria@ccb.org.co to legalize the deposit with the center. 

Once the payment is made, the documentation needs to be officially submitted at the CAC building, which is located on Calle 76. In order to expedite the filing process, your arbitration lawsuit or request for amiable composition or expert opinion, please take into account the following when submitting your documents.

Every file must have a maximum of 400 pages, which shall be numbered from 1 to 400 clearly and legibly in black ink.

Our opening hours are from 8:00 am to 5:00 pm (continuous business day). Remember to file your lawsuit before 4:00 pm.

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One will be appointed in response to the stipulations of the agreement or by draw. Once the appointment is made, the amiable compositeur shall have three business days to accept or reject the appointment.

No. The CCB only provides detailed and relevant information of the services in its portfolio, focusing on the most appropriate mechanism according to the case.

Application and payment

• File your application at any of our offices and attach the form (see attached file). This will be delivered as a hard copy or you can download it from our website.
• Pay the applicable fee for your case. You can establish the cost of conciliation in the fee framework by simply entering here. 
• You can make the payment with the form at any commercial office of the CCB and send a copy of receipt of payment to the e-mail addresses: nury.cubides@ccb.org.co and viviana.toro@ccb.org.co.

Conciliation scheduling and hearing: The CAC has eight business days once the application is filed to summon a hearing. The summoned parties and the mediator work to reach an agreement.

The CAC carries out legal conciliation in the following topics:

• Civil
• Commercial
• Companies
• Industrial Property
• Securities Market
• International Commerce
• Insurance
• Family

No. The only competent entity in Colombia is the Ministry of Labor on Carrera 7 nro. 32-63.

No.

You can find our offices by clicking here.

Access the broad portfolio of products and services that the Chamber of Commerce of Bogotá has created through its Center of Arbitration and Conciliation to facilitate business and commercial development in Bogotá and the region.

On matters of corporate dispute resolution, the CCB offers: arbitration, conciliation and mediation.

Also, on matters of social dispute resolution, the Entity offers: school conciliation, community, commercial, civil, and family conciliation. 

The party interested in submitting the request must cover the costs of the legal conciliation service.

No. Only in the cases specifically established by law do you need to have the attendance of a lawyer, who must be duly authorized for conciliation. However, if the matter in question is of legal complexity, it is important that you have said advisor.

The issue shall be closed due to absence, except in cases in which the parties and the mediator decide to reschedule the date of the hearing.

Yes, you may withdraw the request. However, it is important to keep in mind the grounds for reimbursement posted on our website